GOALZERO.PH Customer Service ( FAQ ) ***Apologies we are still working to complete this section***

( I habitually despise an FAQ section but my folks tell me they are very much in chic these days )

SHIPPING INFO

  1. GOALZERO.PH ships via LBC.

  2. Ships within 1 to 2 days for orders paid via Metrobank branch.

  3. Ships within 2 to 3 days for orders paid via LBC, M Lhuillier , and Palawan Express.

RETURN for EXHANGE

  1. GOALZERO.PH accepts return for exchange item within 1 week upon item has been delivered.

  2. Return item must NOT be in USED condition intact with the packaging brand labels.

  3. All return for exchange items are subject for GOALZERO.PH inspection and approval for exchange.

  4. Shipping fee for return and exchange item shall be shouldered by the customer.

LIMITED WARRANTY

GOALZERO.PH provides 1 year warranty for all items to the original buyer provided that the item is free from defects in material and workmanship.

WARRANTY EXCLUSION

GOALZERO do not warranty item against normal used.Unauthorized alterations or modifications, improper use or maintenance, negligence, accident, misuse, damage or if the item is used for a purpose for which it was not intended/ designed for.

A. Terms of Acceptance

This website www.goalzero.ph is hosted by GOALZERO Enterprise.

By using this Website, you agree to be legally bound for all the terms and conditions contained herein. When using a particular feature of the Site, you also represent that you are at least 18 years old, or you are at least the minimum legal age to enter into a contract in the jurisdiction in which you are viewing the Website. In the event of a conflict between any other agreement, rule, policies, or terms of service and this Agreement, the provisions of this Agreement shall govern. If you have any questions about this User Agreement please contact GOALZERO.PH via Email before using the Site.

We may from time to time, modify or update the terms of this Agreement.  Your use of the Website following any such modification constitutes your agreement to the terms of the modified Agreement.

B. Type of Users

Any living creature that knows how to surf the internet and accessing, browsing, or otherwise using the Site, either manually or via an automated device or program, shall be deemed a "User" under this Agreement. We love all our Netizens Users, especially those that buy lots of products from GOALZERO.PH.

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